5 Ways to Troubleshoot If Outlook Is Not Sending Emails


  • On occasion, Outlook stops sending emails, they usually acquire within the outbox. 
  • You’ll attempt to resend the message, delete and re-create the message, and restart Outlook to mend the problem. 
  • Listed here are 5 of the most typical and efficient techniques to mend Outlook when it is not sending emails.

E-mail is not meant to be rocket science; you write a message, click on ship, and the message will have to be despatched kind of immediately and arrive within the recipient’s inbox at simply in need of the rate of sunshine. And normally, it really works identical to that. 

However each and every Outlook person has most certainly suffered throughout the mysterious and irritating revel in of Outlook inexplicably now not sending emails. Messages sit down unsent within the outbox whilst you get an increasing number of agitated that you’ll be able to’t keep up a correspondence with the out of doors global. This drawback is extra commonplace than you suppose, so listed below are 5 techniques to troubleshoot and resolve a clogged Outlook outbox. 

Resend the message

There are a large number of the reason why your electronic mail will not be sending, however the very best attainable resolution is to take a look at resending it. A short-term glitch or sync drawback will have consigned the e-mail to the outbox for longer than standard. 

To unravel it, click on the outbox for your folder record and double-click the e-mail that may not go away. Click on Ship a 2d time and wait a couple of moments to look if that works. If now not, chances are you’ll check out deleting the message and rewriting it from scratch. If you happen to ship this 2d message and it nonetheless may not budge, then transfer directly to the following troubleshooting step. 

Be certain that Outlook is not offline

Outlook will have been unintentionally set to offline mode. This will occur if there is a brief drawback along with your web connection, for instance, and Outlook fails to log on once more after connectivity is restored. Take a look at the standing on the backside proper of the Outlook window — you will have to see Attached. If it says Offline, click on the Ship/Obtain tab in Outlook’s ribbon menu after which click on Paintings Offline. This will have to de-select the mode and also you will have to see the standing revert to Attached.  

The Send/Receive ribbon in Outlook.

Be certain that Outlook hasn’t switched to Offline mode.

Dave Johnson


Make sure you’re hooked up to the web

If the standing stays offline, you’ll have an web connection factor. See if you’ll be able to pass to a internet web page in a browser at the identical laptop. If you’ll be able to’t get entry to the web in any respect, reboot your WiFi community (unplug the web modem and WiFi router, go away them powered off for a minimum of two mins, after which plug them again in once more). Take a look at your standing after the community absolutely resets.

Shut and restart Outlook

You probably have a competent web connection however the electronic mail nonetheless may not go away your inbox, shut and restart Outlook. You’ll’t merely shut the Outlook window, as a result of Outlook leaves services and products working within the background. To ensure Outlook is absolutely closed, use the Activity Supervisor. 

1. Click on Get started after which kind “job supervisor.”

2. Click on Activity Supervisor within the seek effects whilst you see it seem. 

3. Click on Microsoft Outlook after which click on Finish job

4. Get started Outlook once more. 

Task Manager for Windows.

To ensure Outlook is absolutely closed, finish the duty from the Activity Supervisor.

Dave Johnson


Restore Outlook or your profile

Microsoft provides some gear that may restore Outlook if positive facets of this system get corrupted. If you happen to nonetheless can not ship electronic mail, it may well be time to take a look at to fix Outlook. This can be a time eating procedure (it might take as much as an hour) so save this for a final hotel. 

Click on Get started after which make a choice Settings. Within the Settings app’s seek field, kind “apps” after which make a choice Upload or Take away systems when apparently within the seek effects. Scroll down the app record and in finding Microsoft Workplace (relying in your model of Workplace, it may well be categorized otherwise, like Microsoft 365). Click on the three-dot menu to the correct and make a choice Regulate. Make a selection On-line Restore after which click on Restore

Repairing Microsoft Office using Windows.

There’s a restore device for Workplace built-in into the Upload or Take away systems controls in Home windows.

Dave Johnson


If this does not repair the issue, you’ll be able to additionally attempt to restore your electronic mail account profile. In Outlook, make a choice Report, then Account Settings after which make a choice Account Settings once more from the drop-down menu. Within the Accounts Settings conversation field, click on the e-mail account that may not ship mail and click on Restore.



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