Why Is My Capital One Credit Card Account Restricted?

Why Is My Capital One Credit Card Account Restricted?

You may be wondering “Why is my Capital One Credit card account restricted?” if so then you’re not alone, many people are being restricted for many reasons. Capital One is known to be one of the best banks in the United States, Canada and the United Kingdom.

Capital One Bank credit cards are the one of the most popular banks (Countries mention above) in these countries, Capital One Bank network is so large that their credit card loans account is around 47.3% of the total loan amount.

Since many people use Capital One credit cards for loans, it can be very difficult to restrict them and when it you becomes restricted as a user you become very disturbed but don’t worry this guide is here to enlighten you on the reasons why your Capital One credit card account is restricted.

This guide will show you the reason why your card may be restricted and how you can solve or fix it.

Why is my Capital One credit card restricted?

Like any other bank, Capital One will impose restrictions on a particular account when it thinks the account is doing something unusual or strange. For example,

  1. if you exceed a credit restrict more than once, they will restrict it until you are below that restrict. If you exceed these, they will automatically lower the maximum credit restrict.
  2. When not cancelling the card, Capital One’s restrictions exceed the card suspension. When they detect fraudulent card activity they may also restrict it.
  3. If very strange payments are attempted, they may automatically block your credit card and cancel the transaction.
  4. Capital One can restrict the number of accounts that try to bypass their reward points system to avoid financial loss.
  5. Also, they can block or restrict your credit card account when you purchase items you have never purchased or when you make significant changes to the account.
  6. It will also look suspicious when you buy things in another country and they will choose to restrict it. Even if you buy a lot of items in a short period of time, they will restrict the account.


Restricted means not always permanently closed. Restrictions Most likely you made some unusual changes to the account or exceeded the limit.

 How do I remove the Capital One credit card Restriction or ban?

It is best to talk to them directly at 1-800-227-4825 for personal credit card products or 1-800-867-0904 for personal credit card products without researching online why my Capital One account is restricted. They will let you know if there are any signs of small business credit card fraud or why the account was closed in the first place.


Most of the time, the reason for closing your Capital One account is mainly due to excessive credit. So The solution here or to get your account back on track is to pay off all your debts to reopen the account. This most of the time happens automatically or you may need to call support line or them directly.

As we mentioned earlier, if your credit card has something in common, they will automatically close it. Capital One Bank has a department which is dedicated to fraud and they are evaluating everything to see what happened. In fact, Capital One can even close the account to avoid problems.


It is always the best idea to call customer service directly at 1-800-227-4825 (personal credit card) or 1-800-867-0904 (small business credit card).

Are there any fines for Capital One Card restriction?

Fortunately, Capital One doesn’t penalize you in any way. However, as long as your credit card account is inactive, you will not be able to withdraw more money from them. But remember that you have to pay off the old debt, and you will be ok to go. This is very important to remember.


You see, if you are wondering “why my Capital One account has been banned or restricted”, there is no need to worry.

This may mean that you have made some unusual changes to the account or that you have exceeded the limit.

All you to do is to Contact the Capital One Bank Support team and they will be able to give you the help and support you need!

Editorial Staff

FHSTS is dedicated to bringing you nothing but the best quality educational information on how to make money online, blogging tips, investment, banking and finance and any other tips to help you make it online.

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